INFORMATION TECHNOLOGY INFRASTRUCTURE LIBARARY (ITIL)
ITIL (Information Technology Infrastructure Library) Foundation is an entry-level certification for the globally-accepted framework for IT Service Management (ITSM). The knowledge associated with the credential will enable you to apply the principles and processes of ITIL in your ITSM job role and expand your career prospects.
IT Service Management is a practice that gives importance to the delivery of high quality IT Services, with the goal of delighting clients. There is a critical and huge demand for ITIL-certified professionals who are trained to implement best practices and standards in IT Services.
Our ITIL Foundation training helps candidates understand standard terminologies and focuses methodology on the complete knowledge required for ITIL service support and service delivery.
This qualification is primarily aimed at:
– Those who require basic understanding of ITIL framework.
-Those who need understanding of how IITIL can be used to enhance IT service management within an organization
– IT Professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement. However, the ITIL Foundation level qualification is open to and can benefit anyone who has an interest in the subject.